A Suite of Billing Services Your CFO and CPAs Will Love
Protecting our customers' cash flow is critical. It's the simple, yet vital principle behind ista’s billing services.
Our advanced invoicing engine processes utility fees, consumption and the customer’s rate package based on individual requirements. ista has the flexibility to process invoices immediately upon receipt of consumption or on any set schedule you require – the first day of the month, the 12th or the 21st day – you tell us what you prefer.
Our invoicing engine also leverages a robust set of pre- and post-invoicing validation checks that can spot billing anomalies that might otherwise go undetected. For example; missing or overlapping consumption, an unusual consumption history, suspicious rate amounts and other quirky scenarios are easily identified. We discover the problem and flag it for investigation or resolve it immediately, ensuring that you are quickly and correctly invoiced and that your cash flow is uninterrupted.
Your Billing Done Your Way
Your billing statements should make the statement you want for your customers. Our Supplier Consolidated Billing not only includes invoice generation and delivery, but design as well. Your invoices are printed in full-color and can be adapted to your design specifications. They can include promotional messaging, branding elements or most any type of information you choose.
ista supports Supplier Consolidated, Bill Ready, Rate Ready, Dual Billing and Pre-Pay Billing. Billing options include print and mail, ebills and email notification. For pre-pay customers, we can also include daily text messaging or emails with updated balance information.
Let ista’s extensive global presence help your bottom line. Our Atlanta and Houston staff is supplemented by our international staff in Poland who are able to leverage the time difference to complete invoicing and account reviews nightly. This means you’ll have daily billing reports waiting in your inbox when you arrive at work each morning. Faster invoicing can mean faster payment.