ISTA NORTH AMERICA NAMED TOP TECH CHOICE AWARD WINNER IN UTILITY MANAGEMENT CATEGORY BY MULTI-HOUSING NEWS READERS.
Alpharetta, GA, August 10, 2009 – ista North America, the global leader in resident billing and Utility Expense Managementtm, was named Top Technology Choice Award Winner by readers of Multi-Housing News magazine. The 2009 Tech Choice Award is announced in the magazine’s August 2009 issue and on their website.
Each year Multi-Housing News asks its subscribers to name the providers representing the leading edge in serving the multifamily industry. Once again, ista North America was named as a leader in the Utility Management category because of its committment to advanced technologies and superior client service.
Clients are already leveraging ista North America’s innovative technology. They have moved beyond their residents passively receiving monthly billing statements to now allowing residents to actively engage in daily managing their consumption. Some residents can even sign-up to receive text messages or emails from ista’s systems alerting them during the month if their daily consumption is trending towards an usually high end-of-month utility bill. By giving residents options for frequent, targeted alerts through their preferred communication channels - and providing informative, on demand visualizations of their daily usage data, ista is able to increase customer satisfaction and allow residents to take a more active part in reducing their utility costs and benefiting the environment.
While making significant strides year after year, ista North America continues to look beyond today’s utility submetering and billing solutions in order to meet future customer needs. According to Ruediger Neubauer, CEO of ista North America, “We never stop asking ‘What can we do better—how can we work smarter, faster, and achieve complete accuracy?’ It is not just about saving money on a utility bill, but it is about global conservation and changing the way everyone in the world utilizes the resources we have on Earth.” Mr. Neubauer continues, “If given the choice, studies have shown that people all over the world will contribute to reducing their carbon footprint.”
Mr. Neubauer and his team at ista see the biggest challenge to reducing that footprint is in consumer education. If consumers are made aware of the significant savings that can be realized through engineered solutions and also through “no-cost” behavior changes, conservation will increase. “We work diligently for our clients to present them with usage information at all levels of their organization, so their staff and residents can be more aware of the cost of energy usage, and can, through simple initiatives, make a significant impact on reducing waste,” states Neubauer.
In addition to benefiting the environment, ista’s Utility Expense Management™ program reduces property operating expenses and increases profit. Utilizing cutting-edge technology and superior automation processes for bill payment, data capture and auditing allows ista to perform more services at a lower cost than apartment owners using their own accounts payable department. Not only do owners save money by reducing overhead costs, ista’s expertise proves a higher recovery by eliminating late fees and identifying billing errors by the utility providers.
About ista
ista is the world's leading company in the metering, billing and management of energy, water and ancillary costs. ista North America serves Multifamily, Commercial, and Utility Clients throughout the entire process chain – from delivery and installation of equipment to meter-reading and the billing and management of utility and ancillary costs. The company can be found at www.ista-na.com.
2009 Tech Choice Winner
