Energy Cost Recovery

Until today, there was not an effective and reliable way to bill residents for heat and cooling expenses. ista has developed industry-leading energy expense recovery solutions … OptiHeat and OptiCool. Both of these solutions provide a rapid ROI - typically less than 16 months.

OptiHeat
The demand for natural gas in the US has more than doubled over the past two decades and natural gas prices are constantly on the rise.

Recover energy costs and lower gas bills with OptiHeat.

OptiHeat is an all-inclusive service, including:

  • Heat cost billing
  • Regulatory affairs management
  • Detailed property survey and solution design
  • Resident relations services
  • Installation and maintenance of our heat cost monitoring system.

A heat cost monitoring system helps recover the rising costs of gas, and provides a rapid return on investment - increasing your property value.

Benefits

  • Recover gas costs, increasing the value of your property
  • Receive consulting on gas conservation and heat ventilation and air conditioning systems
  • Lower resident heat consumption
  • Improve resident satisfaction through lower heating bills
  • Manage costs through budgeting, analysis and cost recovery reporting tools

OptiCool
Most apartments are cooled by a central chiller which pushes cooled water through the fan coil units in each residence.

ista’s OptiCool system connects to the fan motor in each residence. When the fan is activated, allocation equipment measures the total amount of time each residence receives cooling. Run time\temperature data is combined with BTU specifications for the fan coil unit and relative KWh consumption. From that, the cooling and usage costs are determined.

ista’s OptiCool is an all-inclusive service, including:

  • Superior OptiCool billing
  • Regulatory affairs consultation
  • Property survey and solution design
  • Resident relations services
  • Installation and maintenance of our energy allocation monitoring system.

OptiCool is the preferred method for recovering space cooling cost.

Benefits

  • Recover utility costs, increasing the value of your property
  • Improve resident satisfaction through lower cooling bills due to accurate,
    individual utility allocation monitoring
  • Manage your costs through budgeting, analysis and utility cost-recovery reporting tools

Superior Billing Service
Our expertise provides the best OptiCool metering and billing system for your property. Our billing services meet ASHRAE guidelines and include the following:

  • Monitored consumption-based billing
  • Domestic hot water billing
  • Base energy billing: recovers costs  associated with energy loss from boiler standby and heat distribution
  • Common area costs billing

OptiCool is approved in more than 45 states and pending approval in others.  Our OptiHeat solution is approved in more than 45 U.S. states and pending approval in others.

Property Survey and Analysis
Our certified technicians perform a detailed, on-site survey to evaluate and recommend the most complete and efficient utility allocation system for your property.


Customer Care

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Why ista?

At ista North America, our people make the difference. Our team provides superior utility expense management solutions. We can custom design solutions from our offering of comprehensive, field-proven systems and services. We offer utility submetering, resident billing, Utility Expense Management, Energy Cost Allocation, advanced MITS compliant EDI, Collections, and hardware installation for water, electric, and gas submeters.  Find out how to increase your NOI with ista by your side today!