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About ista Culture & Values
Driving Utility Costs to Your Bottom Line Profits
With ista, you will save time, lower operating costs and simplify complicated billing processes.
In a world that is driven by energy and depends on the responsible use of resources, you can rest assured that ista will consistently deliver high quality and the highest value.
Know-how that benefits you today - high-quality, durable products, proven services, a national presence, and last but not least, competent and friendly consulting by our Team.
ista has the investment security needed to invest in new technologies and services in all matters concerning the handling of energy supplies - starting with energy transmission, data metering and analysis and including legally secure billing and energy management.
To schedule a site survey, contact our Sales Team at salesinfo@ista-na.com or (866) 691-ISTA.
ista's Vision is one of Service Leadership. Our Vision has five key elements:
Leading Service Provider– We are the leading international service provider in the metering and billing of energy, water and ancillary costs. Our markets are the multifamily, commercial, and utility industries.
Benchmark in Customer Service– We put customer satisfaction first. Our customer orientation, reachability and closeness to customers are unequalled.
Highest Service Quality– We achieve the highest service quality only with highly motivated employees and high-performing, standardized processes. Our service keeps customer efforts to a minimum.
Culture of Trust– We cultivate trust-based and courteous relationships with our business partners and employees based on openness, honesty and mutual respect. We support and challenge our employees in an entrepreneurially-oriented performance culture.
Profitable Growth– We aspire to be the market leader in all countries where we operate or start new activities. At the same time, we aim to further consolidate our position as the most successful and high-growth company in our core business.
Why ista?
At ista North America, our people make the difference. Our team provides superior utility expense management solutions. We can custom design solutions from our offering of comprehensive, field-proven systems and services. We offer utility submetering, resident billing, Utility Expense Management, Energy Cost Allocation, advanced MITS compliant EDI, Collections, and hardware installation for water, electric, and gas submeters. Find out how to increase your NOI with ista by your side today!
